Nonprofit FAQ

Donor FAQ


Q. What is Give Big Pittsburgh?

Give Big Pittsburgh is an online giving day hosted by the Pittsburgh Magazine in conjunction with the Pittsburgh Foundation created to support the nonprofits doing great work in our community. Leveraging the national awareness of #GivingTuesday, hundreds of nonprofits throughout Pittsburgh and its surrounding areas will work together to raise awareness, collect donations, and build a stronger sense of philanthropy throughout their local communities.


Q. When is Give Big Pittsburgh?

Give Big Pittsburgh is on November 28, 2017 from midnight to 11:59 PM.


Q. What is #GivingTuesday?

#GivingTuesday is a national day of giving that occurs on the Tuesday following Thanksgiving, Black Friday and Cyber Monday each year.

Give Big Pittsburgh builds on the focus of #GivingTuesday by engaging many of the major nonprofit networks and leaders in Pittsburgh to encourage more nonprofits and donors to participate. Experience with such days of giving shows that when participation increases, donors have more choices and overall giving to nonprofits increases.


Q. Which organizations can participate?

Organizations that are verified 501(c)(3) charitable nonprofits that are headquartered or provide services in Western Pennsylvania are eligible to participate in Give Big Pittsburgh. Additionally, organizations must be registered as charitable organizations with the Pennsylvania Department of State. To learn more about your registration status with the Pennsylvania Department of State, please visit Pennsylvania Department of State website.


Q. What systems are you putting in place to make sure that smaller nonprofits with less robust fundraising infrastructures have equitable opportunity?

We are defining a prize structure that will reward nonprofits at a variety of budget levels for creativity, engagement and other criteria beyond dollars raised.


Q. When can my organization start receiving donations for Give Big Pittsburgh?

Donations will open on Tuesday, November 28th at 12AM and remain open through December 31, 2017 for year end giving.


Q. What is GiveGab?

GiveGab is an online giving platform that helps nonprofits raise money, engage donors, and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy-to-use products that allow organizations to function in a more streamlined manner. Your profile on GiveGab is available 365 days a year for fundraising and volunteer management.


Q. How will the change ensure that Give Big Pittsburgh doesn't crash?

The Pittsburgh Magazine went to great lengths this year to fully review, vet, and question major giving day providers. At the end of the day, while nothing can ever be 100 percent guaranteed, we are confident in GiveGab's technology, preparedness and customer service. Their dedication and passion for nonprofits also shines in their work.

In addition to being the only platform on the market with 100 percent uptime, GiveGab offers multiple layers of fail-safes, backup servers, and spillovers should anything happen. For more information on the GiveGab technology, click here.


Q. How will donations be distributed?

Each donation made to a participating nonprofit will be disbursed directly from GiveGab via direct deposit within 24-48 hours.


Q. How much of a donation goes to the nonprofit?

GiveGab retains a 2% campaign management fee from all donations on the giving day, capped at $20 per donation. Credit Card processing fees are an additional 2.2% + $0.30 for Non-American Express (MasterCard, Visa, and Discover) and 3.5% + $0.30 for American Express. 100% of all donations are tax-deductible for the donor. This year we have the added ability to allow donors to cover the fees before finalizing their transaction. Data shows that a majority of donors (65% per GiveGab’s data) elect to do this, but this is ultimately up to the donor. All online donations will be officially receipted for tax purposes automatically through GiveGab under the name of the nonprofit receiving the funds.


Q. Why do you require date of birth and the last four digits of the nonprofit administrator's Social Security number for a nonprofit's donation payouts?

As an online platform that collects, processes, and distributes money in the form of donations from supporters to organizations, GiveGab must abide by the rules, regulations, and compliance laws of the United States. In particular, they are required to verify that the individual registering an organization to collect donations is authorized to do so and is who they say they are. Additionally, GiveGab needs to verify that the organization is a legitimately registered corporation.

Collecting this information helps us streamline donation processing and payouts with our underlying payment processor (Stripe) and the financial institutions that Stripe works with.

More importantly, we have a duty to our users. When donors choose to support a cause with a monetary gift, it is essential that they trust that their donation is going where they expect it to go! You can read a full explanation here, including how this information is stored.


Q. Can more than one person claim administrative access on our organization’s page?

Yes, pending approval from existing administrators. All administrators will need to create profiles on GiveGab. Every person who has administrative access will receive emails about updates to their page.

Q. Can donations be made via a mobile device?

Yes! Simply visit www.givebigpittsburgh.com on your mobile device.